Privacy Policy
At QualReal, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, products, and services.
On This Page
About QualReal
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QualReal is a Real Estate Operational Framework and Cloud Property Platform developed and maintained by Qualhon Informatics Pvt. Ltd.
This Privacy Policy applies to:
- QualReal website visitors
- Cloud Platform users
- Mobile application users
- Partner program applicants
- Demo requests
- Framework customers
- Marketing and communication subscribers
Information We Collect
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We may collect the following categories of information:
Personal Information
- Name
- Company Name
- Email Address
- Phone Number
- Country or Region
- Job Title
Business Information
- Company details
- Real estate business information
- Operational requirements
- Platform configuration requests
Technical Information
- Browser type
- Device information
- Operating system
- IP address
- Website usage data
- Cookies and analytics information
Platform Usage Information
For Cloud Platform users, we may collect information necessary to provide and support platform functionality.
How We Use Your Information
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We may use collected information to:
- Provide services and support
- Respond to inquiries
- Schedule demonstrations
- Process platform subscriptions
- Deliver framework deployments
- Improve platform functionality
- Send product updates
- Communicate service notifications
- Improve website performance
- Maintain security and compliance
Cookies and Tracking Technologies
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QualReal may use cookies and similar technologies to:
Improve user experience
Understand website usage
Measure marketing effectiveness
Improve website performance
Enhance platform functionality
Users may control cookie settings through their browser preferences.
Cloud Platform Data Protection
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For Cloud Platform customers:
- Customer data remains the property of the customer.
- QualReal processes data solely to provide platform functionality and support.
- Appropriate technical and organizational measures are implemented to protect customer information.
- Customer information is not sold to third parties
Framework Deployments
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For Framework customers:
Customer-managed deployments operate under the customer’s infrastructure and security controls.
QualReal does not access customer data unless explicitly authorized for support or maintenance purposes.
Customers are responsible for compliance with local privacy and data protection requirements applicable to their deployment.
When We Share Information
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QualReal does not sell personal information.
Information may only be shared:
- With trusted service providers supporting operations
- When required by law
- To protect legal rights and security
- During business transactions such as mergers, acquisitions, or restructuring
All third-party service providers are expected to maintain appropriate confidentiality and security standards.
Data Security
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For Framework customers:
QualReal implements commercially reasonable technical and organizational measures designed to protect information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
While no system can guarantee absolute security, we continuously work to maintain appropriate safeguards.
International Data Processing
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QualReal serves customers globally.
Information may be processed and stored in different jurisdictions depending on hosting providers, infrastructure requirements, and service delivery needs.
By using our services, users acknowledge and consent to such processing where permitted by applicable laws.
Your Privacy Rights
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Depending on your location and applicable laws, you may have rights to:
- Access your information
- Correct inaccurate information
- Request deletion of information
- Restrict processing
- Withdraw consent where applicable
- Request information about how data is used
Requests may be submitted using the contact information provided below.
AI-Powered Features
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Certain QualReal services may include AI-powered functionality.
Information submitted through AI-enabled features may be processed to provide requested services and improve platform functionality.
QualReal does not use customer-specific confidential business information for unrelated purposes without authorization.
Third-Party Services and Integrations
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QualReal may integrate with:
01
MLS providers
02
IDX
providers
03
CRM platforms
04
Marketing tools
05
Communication services
06
Analytics providers
Use of such services may be subject to the privacy policies and terms of those third-party providers.
Changes to This Policy
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We may update this Privacy Policy periodically to reflect:
- Product changes
- Regulatory requirements
- Operational improvements
The latest version will always be published on this page with an updated revision date.
Questions About Privacy?
If you have questions regarding this Privacy Policy or how information is handled, please contact:
A Product of Qualhon Informatics Pvt. Ltd.