Terms & Conditions
These Terms & Conditions govern the use of the QualReal website, products, services, cloud platform, framework deployments, and related offerings.
By accessing or using QualReal, you agree to be bound by these Terms.
On This Page
About QualReal
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QualReal is a Real Estate Operational Framework and Cloud Property Platform developed and maintained by Qualhon Informatics Pvt. Ltd.
These Terms apply to:
- Website visitors
- Trial or demo users
- Cloud Platform customers
- Framework customers
- Enterprise customers
- Mobile application users
- Partners and affiliates
Acceptance of Terms
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By accessing the QualReal website or using any QualReal service, you agree to comply with these Terms & Conditions and all applicable laws and regulations.
If you do not agree with these Terms, you should discontinue use of the services.
Our Services
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QualReal may provide:
- Real estate operational software
- CRM functionality
- Agent management systems
- MLS and IDX integrations
- Cloud-hosted platform services
- Technical support and consulting services
- Property management tools
- Lead management systems
- Listing and inventory management
- AI-powered features
- Framework licensing and deployment services
Services may evolve over time as products are enhanced.
User Accounts
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Users are responsible for:
Maintaining account confidentiality
Protecting login credentials
Ensuring information provided is accurate
Activities occurring under their accounts
QualReal reserves the right to suspend or terminate accounts that violate these Terms.
Acceptable Use
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Users agree not to:
Use the platform for unlawful purposes
Attempt unauthorized access
Interfere with platform operation
Distribute malware or malicious code
Copy or misuse platform content
Violate third-party rights
Circumvent security measures
Violation may result in account suspension or termination.
Cloud Platform Customers
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For Framework customers:
For customers using QualReal Cloud:
- Access is provided as a subscription-based service.
- Features may be updated or enhanced periodically.
- Platform availability targets are commercially reasonable but not guaranteed.
- Customer data remains owned by the customer.
Subscription fees, billing cycles, and service levels may be governed by separate agreements where applicable.
Framework Licensing
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Framework Customers
For Framework customers:
- Licensing rights are defined through the applicable commercial agreement.
- Ownership rights vary based on the selected licensing model.
- Customers are responsible for infrastructure, hosting, and operational compliance unless otherwise agreed.
Specific ownership, licensing, and intellectual property rights will be governed by the executed Framework Agreement.
Framework Ownership Notice
Ownership rights associated with QualReal Framework deployments may vary depending on the commercial agreement, licensing model, customization scope, and intellectual property terms agreed between the customer and Qualhon Informatics Pvt. Ltd.
Customers should refer to their executed agreement for definitive ownership and licensing terms.
Intellectual Property Rights
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QualReal offers multiple deployment and licensing models. Ownership, licensing, and usage rights may vary depending on the selected engagement model, customization scope, and executed commercial agreement.
Unless otherwise expressly agreed in writing, all rights, title, and interest in the following remain the property of Qualhon Informatics Pvt. Ltd.:
QualReal
Software architecture
Source code
Framework components
Core platform functionality
Branding and trademarks
Documentation
Website content
Proprietary methodologies and processes
No intellectual property rights are transferred except those expressly granted under a signed agreement between the customer and Qualhon Informatics Pvt. Ltd.
For Framework deployments, specific ownership, licensing, and usage rights shall be governed by the applicable commercial agreement executed between the parties.
Customer Data and Content
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Customers retain ownership of:
- Property information
- Leads
- Contacts
- Business data
- Uploaded documents
- Marketing content
Customers are responsible for ensuring they have legal rights to all content uploaded to the platform.
Third-Party Integrations
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QualReal may integrate with:
01
MLS providers
02
IDX providers
03
CRM systems
04
Email providers
05
Payment gateways
06
Analytics tools
QualReal is not responsible for third-party services, policies, downtime, or operational changes.
AI-Powered Features
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Certain features may use artificial intelligence technologies.
AI-generated outputs are provided for assistance purposes only.
Customers remain responsible for reviewing and validating any AI-generated content or recommendations before business use.
Availability of Services
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While QualReal strives to provide reliable services:
- Services may occasionally experience maintenance periods.
- Planned upgrades may temporarily affect availability.
- Service interruptions may occur due to technical or third-party factors beyond reasonable control.
Payments
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Where applicable:
- Subscription fees are payable in advance.
- Payments are non-refundable unless specifically stated otherwise in writing.
- Failure to make timely payments may result in suspension of services.
Custom implementation projects and enterprise engagements may be governed by separate commercial agreements.
Suspension and Termination
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QualReal reserves the right to suspend or terminate access if:
- These Terms are violated.
- Fees remain unpaid.
- Fraudulent or unlawful activity is detected.
- Continued access creates security or operational risks.
Termination does not eliminate outstanding payment obligations.
Disclaimer of Warranties
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Services are provided on an “as available” and “as is” basis.
Except where prohibited by law, QualReal makes no guarantees regarding:
- Continuous availability
- Error-free operation
- Specific business outcomes
- Compatibility with every third-party system
Limitation of Liability
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To the maximum extent permitted by applicable law:
Qualhon Informatics Pvt. Ltd. shall not be liable for:
- Indirect damages
- Consequential damages
- Lost profits
- Loss of business opportunities
- Data loss
- Business interruption
Arising from the use of QualReal services.
Indemnification
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Users agree to indemnify and hold harmless Qualhon Informatics Pvt. Ltd., its directors, employees, partners, and affiliates from claims arising from:
- Misuse of services
- Violation of these Terms
- Infringement of third-party rights
- Violation of applicable laws
Governing Law
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These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the jurisdiction of courts located in Mohali, Punjab, India unless otherwise agreed through a separate commercial agreement.
Changes to These Terms
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QualReal may update these Terms periodically.
Updated versions will be published on this page with a revised effective date.
Continued use of the services constitutes acceptance of updated Terms.
Contact Us
If you have questions regarding this Privacy Policy or how information is handled, please contact:
A Product of Qualhon Informatics Pvt. Ltd.